Your trust and security are our priority.
Synovus's Privacy Policy details how we handle your personal and financial data. It covers our collection methods, usage practices for banking services, and outlines your specific rights regarding your information, ensuring transparency and security in all our operations.
At Synovus, safeguarding your personal and financial information is a core principle of our banking relationship. We understand that trust is fundamental, and our commitment to privacy extends to every interaction you have with us, whether online, in a branch, or through our mobile applications. This policy outlines our dedication to protecting your data and maintaining the confidentiality of your financial activities.
We adhere to strict privacy standards and regulatory requirements to ensure your information remains secure. Our practices are designed to prevent unauthorized access, use, or disclosure of your data, providing you with peace of mind. We regularly review and update our security measures to adapt to evolving threats and maintain the highest level of protection for our customers' sensitive information.
Synovus collects various types of personal data to provide you with banking services, manage your accounts, and fulfill legal obligations. This information may include identifiers like your name, address, Social Security number, and contact details. We also collect financial information such as account balances, transaction history, and creditworthiness data when you apply for products like loans or credit cards.
The methods of collection include information you provide directly to us through applications, forms, and online interactions. We also gather data from your transactions, interactions with our customer service, and indirectly from third-party sources like credit bureaus, as permitted by law. The primary purpose of collecting this information is to:
For more details on financial privacy regulations, you can refer to resources from the Consumer Financial Protection Bureau (CFPB).
As a Synovus customer, you have specific rights regarding your personal data and how it is used. We believe in transparency and providing you with control over your information. You have the right to know what personal data we hold about you and to request access to it.
You can also request corrections to any inaccurate information we may have. Furthermore, you have choices regarding the sharing of your information. For instance, you can often limit the sharing of your non-public personal information with non-affiliated third parties for marketing purposes. To exercise these rights or to make inquiries about our privacy practices, please contact Synovus customer service through the methods provided on our official website. Understanding your rights is crucial, and we are here to assist you. Additional information on consumer privacy can be found through the Federal Trade Commission (FTC).
| Information Type | Purpose of Collection | Sharing Practices | Your Control |
|---|---|---|---|
| Account Balances | Service delivery, fraud prevention | Internal, regulated third parties | Access, correction |
| Transaction History | Account management, compliance | Internal, regulated third parties | Access, correction |
| Contact Information | Communication, service updates | Internal, service providers | Access, update preferences |
| Credit History | Loan eligibility, risk assessment | Internal, credit bureaus (with consent) | Access, dispute inaccuracies |
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